We help businesses to take control of their IT by providing no-commitment support for businesses of any size!

We only offer one level of service to our clients: concierge.  But we do this at competitive prices and without requiring a contract**. Not only that, we provide enterprise best practices and services to the smallest client.  And like all things Reperio, our pricing is public, and strive to provide self-signup and self-management wherever possible.

How does it work?

Managed Workstations

It all starts with the workstation. Everyone has a computer.  We base all of our support off of the workstation.  To be a concierge client, you must have at least one workstation supported.  We include unlimited*** 24/7/365 US based Call/Chat/Email support.  We will provide and manage anti-virus and anti-malware software.  We will provide Remote Connection, both for immediate remote support from our help desk, but also can be used for business users to access their workstations.  In addition, we offer fully managed backups for every workstation so that all data from all users is always protected.

Managed Workstation

Everything needed to protect and support one business user
$ 99
00
Monthly (per physical or virtual workstation)*
  • Unlimited Remote Support**
  • 24/7/365 US based help desk - Call/Chat/Email
  • Anti-virus and Anti-malware protection included
  • Remote Connection (for support AND for business use)
  • Remote monitoring and management agent***
Concierge

Managed Workstation Backup

Protect every computer in your business
$ 29
00
Monthly (per physical or virtual workstation)*
  • Unlimited Remote Support**
  • Fully managed
  • Multiple Backup Locations (local, Server/NAS, Cloud***)
  • Cloud backup***
  • Industry Standard Encryption
Concierge

Managed Servers

Many clients have servers as part of their environments.  A server may be a physical machine, or it may be a single virtual machine.  For concierge service, all physical servers and virtual machines must be supported (priced individually).  In addition, we offer fully managed backups for every server so that all data from all users is always protected.

Managed Server

Everything needed to support one physical server or one virtual machine
$ 149
00
Monthly (per physical server or virtual machine)*
  • Unlimited Remote Support**
  • 24/7/365 US based help desk - Call/Chat/Email​
  • Anti-virus and Anti-malware protection included
  • Remote Connection (for support AND for business use)
  • Remote monitoring and management agent***
Concierge

Managed Server Backups

Protect every server in your business
$ 69
00
Monthly (per physical server or virtual machine)*
  • Unlimited Remote Support**
  • Fully managed
  • Multiple Backup Locations (local, Server/NAS, Cloud)***
  • Cloud backup and Cloud DR***
  • Industry Standard Encryption
Concierge

Managed Network Devices

Most businesses have multiple network devices as part of their environments.  These range from routers, switches, and wireless access points to networked printers (we do not warranty printer hardware), and networked attached storage (NAS) devices.  We can provide full management of these items as part of our concierge service along with your workstations and servers. We can even implement quality of service (QOS), software defined networking (SDN), and site-to-site and remote access VPN.

Managed Network Device

Monitor, support, and maintain your infrastructure
$ 29
00
Monthly (per device)*
  • Unlimited Remote Support**
  • 24/7/365 US based help desk - Call/Chat/Email
  • Remote monitoring, patching, and config backups***
  • Automated security scanning****
Concierge

Onsite Support and Projects

We strive to reduce the costs for all of our clients, which is why unlimited*** remote support is included in everything we do.  We also try to guide or clients to make decisions and investments (in infrastructure, etc) to reduce, or even eliminate, the need for onsite support. Luckily, if needed, we can provide next business day (and possibly same day), onsite support for the continental US.

Separately, we are happy to help support ancillary systems, software, etc. that wouldn’t be normally included in our workstation and/or server support.  We can also take on your IT project needs to expansion, new system/s, and upgrades.  Project work can be done hourly, or at a fixed cost (as negotiated).

* Discounts available for volume, term, and bundling
** A one-time, non-refundable, setup fee may apply. Customers without custom terms or agreements agree to pre-pay for all service. Customers without terms or other agreements, agree to be auto-subscribed (and charged) based on their usage or service
*** Subject to a fair use policy